NGH

UI / UX, Wierframing, Sprint

client

SABES

time

Published on 2018

team

UX / UI, product owner, project manager, domain expert
Development of new medical software for ward medical records.

Analysis

In the NGH project, my main goal was to understand the needs of users in the medical field, particularly health care professionals responsible for managing ward medical records. Here is how I approached this aspect:
I conducted interviews with project users, including physicians, nurses and administrative staff, to understand their workflow and needs. This helped me understand the specific priorities that different users face in their daily work.
I spent time observing different users in their work environment as they used existing medical record management software solutions and their workflow. This approach allowed me to identify issues not only related to software use but also those related to the environment and type of work.

A working group was created consisting of both GPI analysts and the client’s medical and nursing staff.Within this group, my research was analyzed and user epics and user stories were defined that would guide the development of the various features.

Prototyping

During the prototyping phase, a bi-weekly sprint approach was taken, revised to meet the needs of the team and the project. Every 15 days the working group met to:

        • Analyze in detail the User stories and User epics to be prototyped for the following meeting
        • Validate the prototypes discussed the previous meeting
        • Define which features could be considered completed and be moved to production
        • Update stakeholders on the progress of the project

Usability testing

During the prototyping phase, between sprints, I would organize usability tests, including not only feature-related scenarios but also security-related scenarios and tasks to assess how well the interface protected patient data while maintaining usability and efficiency.

Conclusion

The NGH project was an opportunity for me to demonstrate a deep understanding of user needs in the medical field, and I demonstrated my ability to design interfaces that not only meet user needs but also comply with regulatory requirements.